| 文件 | 时间 | 大小 | 操作 | |
|---|---|---|---|---|
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服务礼仪-01概述.rm | 2022-09-03 10:13:24 | 48.16 MB | |
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服务礼仪-02职业道德.rm | 2022-09-03 10:13:24 | 50.68 MB | |
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服务礼仪-03服务意识.rm | 2022-09-03 10:13:24 | 41.27 MB | |
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服务礼仪-04心态调整.rm | 2022-09-03 10:13:24 | 46.22 MB | |
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服务礼仪-05善始善终.rm | 2022-09-03 10:13:24 | 37.93 MB | |
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服务礼仪-06仪表修饰.rm | 2022-09-03 10:13:24 | 52.82 MB | |
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服务礼仪-07着装规范.rm | 2022-09-03 10:13:24 | 44.3 MB | |
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服务礼仪-08优化环境.rm | 2022-09-03 10:13:24 | 44.32 MB | |
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服务礼仪-09零度干扰.rm | 2022-09-03 10:13:24 | 44.68 MB | |
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服务礼仪-10距离有度.rm | 2022-09-03 10:13:24 | 44.64 MB | |
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服务礼仪-11三A规则.rm | 2022-09-03 10:13:24 | 48.03 MB | |
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服务礼仪-12文明服务.rm | 2022-09-03 10:13:24 | 44.65 MB | |
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服务礼仪-13礼貌服务.rm | 2022-09-03 10:13:24 | 44.61 MB | |
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服务礼仪-14热情服务.rm | 2022-09-03 10:13:24 | 44.64 MB | |
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服务礼仪-15商品展示.rm | 2022-09-03 10:13:24 | 50.12 MB | |
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服务礼仪-16商品介绍.rm | 2022-09-03 10:13:24 | 44.53 MB | |
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服务礼仪-17导购.rm | 2022-09-03 10:13:24 | 49.44 MB | |
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服务礼仪-18推销.rm | 2022-09-03 10:13:24 | 45.85 MB | |
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服务礼仪-19纠纷处理.rm | 2022-09-03 10:13:24 | 46.85 MB | |
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服务礼仪-20售后服务.rm | 2022-09-03 10:13:24 | 45.3 MB |